01
We run our own infrastructure
DreamServer is a Bucharest datacenter, an ISP, an Internet exchange (DSIX) and a RIPE NCC LIR. The team you hire runs production for us first. No advice we give you is theoretical.
02
Senior engineers, on payroll
No subcontracting, no rotating juniors. The engineer who onboards your account is the engineer answering your tickets six months later. If we add a person we tell you, in writing, before they touch anything.
03
EU based, GDPR aligned
Romanian SRL, EU data jurisdiction, GDPR-compliant by design. We sign DPAs as a matter of course. Customer data we touch on your behalf stays in the EU unless you direct us otherwise.
04
Vendor-neutral and provider-agnostic
We work on your servers wherever they live: Hetzner, OVH, AWS, Azure, GCP, your rack, our datacenter. We will tell you when we think you should move and when you should stay.
05
Written SLAs, transparent SLOs
Response targets are documented in your MSA. Monthly status reports show what we did, how many hours it took, what is queued and what failed. No mystery invoices.
06
Hand-off ready any time
Everything we deploy is documented in a runbook in your repo. If you decide to take it back in-house, the keys, the runbook and the contact list are already yours. We do not lock anyone in.